Durable skills · Role-play · 55 min
Communication in Arts
Technical work often requires translating complex issues for users, teammates, or nontechnical decision-makers.
Target level: Developing — Moving in a positive direction in a professional career. Still learning, with room to grow around the skill.
Why this design
Play the interaction live with a partner, then swap and run it again. Interaction-heavy skills — customer service, escalation, difficult news, handoffs.
What this evidences
- communication×1 at Developing
By the end, the learner can
- Cross-functional communication: explains design decisions to developers and product managers using shared technical language and visual mockups
- Presentation delivery: presents mid-fidelity prototypes to stakeholders with a narrative that connects design choices to business objectives
- Client discovery dialogue: conducts intake conversations that surface functional requirements, brand expectations, and accessibility constraints
Session plan
- 10 minThe sceneWhere this shows up: studios and media organizations, working with clients, creative teams, audiences. Conditions to expect: creative, deadline-driven, audience-centered. Entry roles this maps to: Actors, Athletes and Sports Competitors, Disc Jockeys, Except Radio.
- composes structured reports summarizing user research findings with clear visual and written evidence
- 20 minRun itPairs. One plays the clients, one plays the Actors. Run the scene for four minutes, then swap. The observer scores against the criteria before anyone discusses it.
- Tools in play: Graphics or photo imaging software, Desktop publishing software, Video creation and editing software.
- 15 minObserver scores itScored live against the four levels. The scorer marks what they saw, not what they assume the learner could do on a better day. Developing is the target for this point in the program: Moving in a positive direction in a professional career. Still learning, with room to grow around the skill.
- 10 minSwap and re-runClose the loop: what changed between the first attempt and the last, and what would have to be true for communication to hold up on a bad day.
Assessment (3 items)
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