Work readiness · Role-play · 35 min
The first two weeks
Asking for help without looking lost, taking a correction, and finding out what 'done' means here. The skills that decide whether a first job lasts.
Target level: Proficient — Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
Why this design
Play the interaction live with a partner, then swap and run it again. Interaction-heavy skills — customer service, escalation, difficult news, handoffs.
What this evidences
- communication×1 at Proficient
- mindfulness×0.6 at Proficient
By the end, the learner can
- Regulatory conferencecommunication: leads structured discussions with regulatory bodies to present findings, address compliance questions, and negotiate project parameters
- Client relationship communication: communicates research findings and project status to clients through formal presentations and written deliverables that establish shared understanding of scientific outcomes
- Protocol manual authorship: prepares comprehensive procedural manuals, protocol worksheets, and regulatory binders that meet sponsor and IRB standards without revision cycles
Session plan
- 5 minThe sceneWhere this shows up: laboratories and research organizations, working with managers, researchers, technical staff. Conditions to expect: evidence-driven, precision-focused, methodical. Entry roles this maps to: Histology Technicians, Medical and Clinical Laboratory Technicians.
- prepares and reviews comprehensive testing, operational, and research reports that accurately convey scientific conclusions to both technical and managerial audiences
- 10 minRun itPairs. One plays the managers, one plays the Histology Technicians. Run the scene for four minutes, then swap. The observer scores against the criteria before anyone discusses it.
- Tools in play: Data base user interface and query software, Spreadsheet software, Office suite software.
- 10 minObserver scores itScored live against the four levels. The scorer marks what they saw, not what they assume the learner could do on a better day. Proficient is the target for this point in the program: Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
- 10 minSwap and re-runClose the loop: what changed between the first attempt and the last, and what would have to be true for communication to hold up on a bad day.
Assessment (6 items)
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