Work readiness · Role-play · 35 min
The first two weeks
Asking for help without looking lost, taking a correction, and finding out what 'done' means here. The skills that decide whether a first job lasts.
Target level: Proficient — Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
Why this design
Play the interaction live with a partner, then swap and run it again. Interaction-heavy skills — customer service, escalation, difficult news, handoffs.
What this evidences
- communication×1 at Proficient
- mindfulness×0.6 at Proficient
By the end, the learner can
- Cross-functional material recommendations: communicates material selection rationale for specific performance environments to engineering, production, and customer stakeholders in written and oral formats
- Technical manual authorship: prepares comprehensive technical manuals and sponsor-facing proposals that accurately convey material properties, test protocols, and application guidance
- Active listening in review sessions: synthesizes colleague and sponsor feedback during manuscript or proposal reviews to refine scientific communication for clarity and precision
Session plan
- 5 minThe sceneWhere this shows up: manufacturing plants and production floors, working with supervisors, production coworkers, quality staff. Conditions to expect: process-driven, quality-controlled, repetitive. Entry roles this maps to: Adhesive Bonding Machine Operators and Tenders, Chemical Equipment Operators and Tenders, Chemical Plant and System Operators.
- authors compliance reports communicating process evaluation outcomes to environmental and safety regulatory bodies with precision and completeness
- 10 minRun itPairs. One plays the supervisors, one plays the Adhesive Bonding Machine Operators and Tenders. Run the scene for four minutes, then swap. The observer scores against the criteria before anyone discusses it.
- Tools in play: Spreadsheet software, Word processing software, Electronic mail software.
- 10 minObserver scores itScored live against the four levels. The scorer marks what they saw, not what they assume the learner could do on a better day. Proficient is the target for this point in the program: Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
- 10 minSwap and re-runClose the loop: what changed between the first attempt and the last, and what would have to be true for communication to hold up on a bad day.
Assessment (6 items)
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