Work readiness · Role-play · 35 min
The first two weeks
Asking for help without looking lost, taking a correction, and finding out what 'done' means here. The skills that decide whether a first job lasts.
Target level: Proficient — Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
Why this design
Play the interaction live with a partner, then swap and run it again. Interaction-heavy skills — customer service, escalation, difficult news, handoffs.
What this evidences
- communication×1 at Proficient
- mindfulness×0.6 at Proficient
By the end, the learner can
- Client requirements communication: leads structured consultations to elicit, clarify, and document functional and spatial requirements, translating them into actionable engineering parameters
- Construction documentation communication: produces comprehensive final construction plans with integrated aesthetic representations, cost estimates, and technical specifications communicated clearly to all project stakeholders
- Technical presentation delivery: conveys complex engineering analyses, trade-off decisions, and design rationale to mixed audiences of technical and non-technical stakeholders
Session plan
- 5 minThe sceneWhere this shows up: military installations and field operations, working with technical teams, commanders, unit members. Conditions to expect: high-consequence, mission-driven, protocol-heavy. Entry roles this maps to: Aircraft Structure, Surfaces, Rigging, and Systems Assemblers, Security Guards, Aircraft Mechanics and Service Technicians.
- leads structured discussions with end users and department heads to clarify data access needs, security violations, and remediation steps
- 10 minRun itPairs. One plays the technical teams, one plays the Aircraft Structure, Surfaces, Rigging, and Systems Assemblers. Run the scene for four minutes, then swap. The observer scores against the criteria before anyone discusses it.
- Tools in play: Spreadsheet software, Office suite software, Electronic mail software.
- 10 minObserver scores itScored live against the four levels. The scorer marks what they saw, not what they assume the learner could do on a better day. Proficient is the target for this point in the program: Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
- 10 minSwap and re-runClose the loop: what changed between the first attempt and the last, and what would have to be true for communication to hold up on a bad day.
Assessment (6 items)
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