Work readiness · Role-play · 35 min
The first two weeks
Asking for help without looking lost, taking a correction, and finding out what 'done' means here. The skills that decide whether a first job lasts.
Target level: Proficient — Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
Why this design
Play the interaction live with a partner, then swap and run it again. Interaction-heavy skills — customer service, escalation, difficult news, handoffs.
What this evidences
- communication×1 at Proficient
- mindfulness×0.6 at Proficient
By the end, the learner can
- Media engagement: delivers on-record statements and press briefings that accurately represent legislative intent without misrepresentation or procedural error
- Budget presentation: articulates funding rationales and fiscal projections to appropriations committees using precise financial and administrative language
- Labor dispute communication: facilitates direct dialogue between union representatives and management during grievance proceedings using neutral, fact-based language
Session plan
- 5 minThe sceneWhere this shows up: military installations and field operations, working with commanders, unit members, technical teams. Conditions to expect: mission-driven, protocol-heavy, high-consequence. Entry roles this maps to: Court, Municipal, and License Clerks, File Clerks, Postmasters and Mail Superintendents.
- conveys legislative priorities and compromise positions clearly during formal caucus and conference committee discussions
- 10 minRun itPairs. One plays the commanders, one plays the Court, Municipal, and License Clerks. Run the scene for four minutes, then swap. The observer scores against the criteria before anyone discusses it.
- Tools in play: Data base user interface and query software, Office suite software, Electronic mail software.
- 10 minObserver scores itScored live against the four levels. The scorer marks what they saw, not what they assume the learner could do on a better day. Proficient is the target for this point in the program: Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
- 10 minSwap and re-runClose the loop: what changed between the first attempt and the last, and what would have to be true for communication to hold up on a bad day.
Assessment (6 items)
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