The first two weeks

By the end, the learner can

• Client-facing results communication: presents complex multivariate findings to stakeholders such as clients and executives using layered visualizations and narrative summaries that foreground actionable insights
• Cross-functional technical writing: authors statistical methods sections, appendices, and executive summaries within research reports that serve both regulatory and scientific audiences
• Conference presentation: delivers statistical analyses at professional conferences, responding to peer questions with precise methodological justification

Session plan

1. 5 minThe sceneWhere this shows up: hospitals and clinics, working with families, patients, physicians. Conditions to expect: patient-facing, emotionally demanding, safety-sensitive. Entry roles this maps to: Endoscopy Technicians, Home Health Aides, Medical Equipment Preparers.
   • produces and delivers comprehensive operational and financial performance reports to executive leadership, boards, and regulatory bodies with precision and clarity
   From Medical and Health Services Managers (11-9111.00)
2. 10 minRun itPairs. One plays the families, one plays the Endoscopy Technicians. Run the scene for four minutes, then swap. The observer scores against the criteria before anyone discusses it.
   • Tools in play: Medical software, Spreadsheet software, Office suite software.
3. 10 minObserver scores itScored live against the four levels. The scorer marks what they saw, not what they assume the learner could do on a better day. Proficient is the target for this point in the program: Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
4. 10 minSwap and re-runClose the loop: what changed between the first attempt and the last, and what would have to be true for communication to hold up on a bad day.