AI at work · Case analysis · 50 min
What goes in the tool, and who gets told
The two questions that get entry-level workers in trouble: what data was I allowed to paste, and did I say a tool was involved.
Target level: Proficient — Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
Why this design
Work a real situation from evidence to recommendation, and show the reasoning. Judgment content — root cause, tradeoffs, competing priorities, risk.
What this evidences
- data-privacy-judgment×1 at Proficient
- ai-ethics-disclosure×0.6 at Proficient
By the end, the learner can
- Regulatory compliance checking: directs an AI search assistant to retrieve jurisdiction-specific gambling regulations relevant to an ambiguous table situation, applying the retrieved guidance only after confirming it against posted house rules.
- Visitor compliance briefings: uses AI-drafted safety and regulation summaries as a foundation for pre-tour orientations, supplementing with direct observation and interpersonal cues to monitor compliance on-site.
- Regulatory compliance cross-check: queries an AI compliance assistant to verify that proposed table-game rule changes align with tribal, state, and federal requirements, escalating ambiguous outputs to a supervisor before implementation.
Session plan
- 15 minThe caseWhere this shows up: restaurants and food service facilities, working with supervisors, customers, kitchen staff. Conditions to expect: customer-facing, service-oriented, fast-paced. Entry roles this maps to: Amusement and Recreation Attendants, Baggage Porters and Bellhops, Baristas.
- dictates a description of a rule-violation or removal event to an AI transcription tool, then reviews and signs off on the structured report for supervisor records.
- 15 minEvidence logWork the task on your own first. Support is available, but ask for it out loud so the group hears what got you stuck.
- Tools in play: Spreadsheet software, Office suite software, Electronic mail software.
- 10 minCompare readingsCompare answers before the debrief. Where the room split is the useful part — the split usually marks a real judgment call rather than a knowledge gap.
- Where did two people read the same situation differently, and what did each notice?
- Which answer would survive a supervisor asking "why did you do it that way?"
- 10 minWhat the record showedClose the loop: what changed between the first attempt and the last, and what would have to be true for data & privacy judgment to hold up on a bad day.
Assessment (17 items)
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