Capstone · Portfolio build · 60 min
Capstone: one artifact an employer would recognize
Produce the piece of work the whole program was preparation for, scored against published criteria.
Target level: Advanced — Applies the skill naturally, without having to think about it, including under stressful or challenging circumstances.
Why this design
Produce one artifact an employer would recognize, against published criteria. Capstone evidence — the thing that proves the rest of the program happened.
What this evidences
- core×1 at Advanced
- critical-thinking×0.6 at Advanced
- communication×0.6 at Advanced
By the end, the learner can
- Staff training curriculum: develop and deliver onboarding and ongoing instruction covering technique, compliance, and customer service for an entire bar team.
- Responsible alcohol service policies: author venue-wide protocols and lead compliance training to minimize liability exposure across all shifts and locations.
- Financial performance of the bar: oversee labor cost, pour cost, and revenue targets by analyzing POS data and adjusting operations to meet ownership goals.
Session plan
- 10 minThe criteria, up frontWhere this shows up: restaurants and food service facilities, working with supervisors, customers, kitchen staff. Conditions to expect: customer-facing, service-oriented, fast-paced. Entry roles this maps to: Amusement and Recreation Attendants, Baggage Porters and Bellhops, Baristas.
- set attendance, sales, and service standards for a full amusement or recreation facility and align staff procedures to organizational goals.
- 30 minBuild the artifactProduce something an employer in this sector would recognize on sight. It goes in the portfolio with the criteria sheet attached, so a hiring manager can see what it was scored against.
- 20 minScored against criteriaScored live against the four levels. The scorer marks what they saw, not what they assume the learner could do on a better day. Advanced is the target for this point in the program: Applies the skill naturally, without having to think about it, including under stressful or challenging circumstances.
Assessment (4 items)
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