Collaboration & Leadership

By the end, the learner can

• Internal investigation partnership: collaborates with HR, legal, and operations managers to coordinate internal theft investigations while maintaining confidentiality and role boundaries
• Vendor and asset protection collaboration: works with merchandise vendors and asset protection partners to align on shrink reduction initiatives and shared reporting practices
• Subcontractor coordination: collaborates with subcontractors to align work schedules, safety protocols, and quality expectations for tower or transformer maintenance

Session plan

1. 10 minHow these are scoredWhere this shows up: public safety settings and community or institutional environments, working with public members, supervisors, emergency responders. Conditions to expect: high-consequence, protocol-driven, risk-sensitive. Entry roles this maps to: Animal Control Workers, Correctional Officers and Jailers, Crossing Guards and Flaggers.
   • facilitates joint planning sessions between departments to synchronize budget cycles, staffing plans, and program timelines
   From Managers, All Other (11-9199.00)
2. 35 minSituationsWork the task on your own first. Support is available, but ask for it out loud so the group hears what got you stuck.
   • Tools in play: Office suite software, Spreadsheet software, Electronic mail software.
3. 15 minWhere the group splitCompare answers before the debrief. Where the room split is the useful part — the split usually marks a real judgment call rather than a knowledge gap.
   • Where did two people read the same situation differently, and what did each notice?
   • Which answer would survive a supervisor asking "why did you do it that way?"
4. 10 minThe pattern behind the answersClose the loop: what changed between the first attempt and the last, and what would have to be true for collaboration to hold up on a bad day.