AI at work · Case analysis · 50 min
What goes in the tool, and who gets told
The two questions that get entry-level workers in trouble: what data was I allowed to paste, and did I say a tool was involved.
Target level: Proficient — Has functional knowledge of the skill and can apply it properly in specific on-the-job settings.
Why this design
Work a real situation from evidence to recommendation, and show the reasoning. Judgment content — root cause, tradeoffs, competing priorities, risk.
What this evidences
- data-privacy-judgment×1 at Proficient
- ai-ethics-disclosure×0.6 at Proficient
By the end, the learner can
- Handoff documentation accuracy: dictates structured transport notes into an AI transcription tool, then audits the output for clinical and factual accuracy before handing records to receiving hospital personnel.
- Incident narrative drafting: dictates a post-incident description to an AI transcription tool, then reviews and corrects the generated report before submission, ensuring accuracy of the official record.
- Vehicle inspection log delegation: dictates pre-trip and post-trip inspection findings to an AI transcription tool, which formats and files compliance reports while the driver reviews the output for accuracy.
Session plan
- 15 minThe caseWhere this shows up: repair shops and customer sites, working with supervisors, customers, other technicians. Conditions to expect: safety-sensitive, diagnostic-heavy, field or shop based. Entry roles this maps to: Ambulance Drivers and Attendants, Except Emergency Medical Technicians, Automotive Body and Related Repairers, Automotive Glass Installers and Repairers.
- dictates structured transport notes into an AI transcription tool, then audits the output for clinical and factual accuracy before handing records to receiving hospital personnel.
- 15 minEvidence logWork the task on your own first. Support is available, but ask for it out loud so the group hears what got you stuck.
- Tools in play: Spreadsheet software, Office suite software, Data base user interface and query software.
- 10 minCompare readingsCompare answers before the debrief. Where the room split is the useful part — the split usually marks a real judgment call rather than a knowledge gap.
- Where did two people read the same situation differently, and what did each notice?
- Which answer would survive a supervisor asking "why did you do it that way?"
- 10 minWhat the record showedClose the loop: what changed between the first attempt and the last, and what would have to be true for data & privacy judgment to hold up on a bad day.
Assessment (17 items)
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